Privacy Policy

We collect Personal Information in several ways:

• When you provide information directly to us
• When you create or use a Global Fund of Texas account
• When you create or manage a Community Fund
• When you make a charitable contribution
• When you recommend or represent a nonprofit organization
• When you communicate with us
• When you use the Services
• When we receive information from service providers, nonprofit organizations, public sources, or other third parties

A. Account and Profile Information

When you create an account, we may collect:

• Name
• Email address
• Password or authentication credentials
• Phone number
• Mailing address
• Country
• State/province
• City
• Profile information
• Communication preferences

If you use a third-party authentication provider such as Google, we may receive information from that provider according to the permissions you authorize. We do not receive your third-party account password.

B. Donation and Charitable Giving Information

When you make a Contribution through Global Fund of Texas, we may collect:

• Donor name
• Email address
• Billing/contact information
• Donation amount
• Currency
• Donation date/time
• Recipient nonprofit recommendation
• Fund/project/cause supported
• Community Giving Account activity
• Recurring donation preferences
• Anonymous/public donor preference
• Donor message
• Tax acknowledgment information
• Transaction status
• Refund information

Payment card details are generally processed directly by our payment processor. Global Fund of Texas does not intend to store full payment card numbers, security codes, or other raw card credentials when those details are handled by the payment processor.

We may receive limited payment information such as:

• Last four digits of the card
• Card brand
• Transaction ID
• Payment status
• Payment date
• Payment-provider reference
• Fees
• Net amount
• Receipt URL
• Refund status

C. Community Fund Organizer Information

If you create or manage a Community Fund, we may collect:

• Organizer name
• Email
• Phone number
• Account ID
• Fundraiser title
• Fundraiser story/description
• Cause categories
• UN Sustainable Development Goals selected
• Fundraising goal
• Dates
• Location
• Uploaded images
• Partner organization information
• Recommended nonprofit recipients
• Recipient allocation/recommendation information
• Fund visibility settings
• Updates posted to the fundraiser
• Supporting information or documents where required

Certain organizer information may be displayed publicly, such as the organizer name, but private contact information such as email and phone number is not intended to be publicly displayed by default.

D. Nonprofit Recipient Information

If you suggest, manage, claim, represent, or submit information about a nonprofit organization, we may collect:

• Organization name
• Legal name
• Website
• Mailing address
• Country
• EIN or charity registration number
• Organization contact information
• Authorized representative
• Banking/payout information where required
• Verification documents
• Tax-exempt or nonprofit status information
• Program/cause information
• Beneficiary information
• Grant/disbursement records
• Compliance or verification status

Some nonprofit information may also come from public records, public nonprofit databases, charitable registries, or nonprofit websites.

E. Identity, Verification, Fraud and Compliance Information

To protect charitable funds and comply with applicable requirements, we may collect or process information used for:

• Account verification
• Identity verification
• Nonprofit verification
• Fraud prevention
• Sanctions/compliance screening
• Payment security
• Recipient eligibility review
• Risk assessment
• Disbursement review

This may include:

• Identity information
• Organization registration information
• Device/network indicators
• Account activity
• Transaction patterns
• Submitted documentation
• Security/risk flags
• Public or third-party compliance information where legally permitted

F. Communications

When you contact us, we may collect:

• Name
• Email
• Phone number
• Message content
• Support requests
• Complaint/report information
• Correspondence history

When we send emails, we may collect information about delivery and interaction where permitted, such as delivery status, opens, link clicks, and unsubscribe actions.

G. Information Collected Automatically

Device information may include IP address, browser, device type, operating system, network information, and device identifiers where permitted.

Usage information may include:

• Pages viewed
• Links clicked
• Searches
• Fund pages visited
• Nonprofit profiles viewed
• Donation flow interactions
• Referring/exit pages
• Timestamps
• Error logs
• Performance data

We may infer an approximate geographic location from an IP address or device/network information. We do not intend to collect precise geolocation unless a feature specifically requests it and appropriate notice/permission is provided.

We may use cookies, pixels, tags, local-storage technologies, and similar technologies to operate and improve the Services.

A. Strictly Necessary Cookies

These may support login, authentication, security, session continuity, preferences, payment flow, and fraud prevention. These technologies are necessary for important platform functionality.

B. Analytics Cookies

We may use analytics providers to understand website traffic, user journeys, page performance, conversion activity, errors, and engagement.

C. Advertising and Marketing Technologies

Where configured and legally permitted, we may use marketing technologies from providers such as Google, Meta, LinkedIn, Microsoft, or other approved advertising platforms to measure advertising performance, attribute donations or account registrations, build advertising audiences, and deliver relevant marketing.

Where required by law, we obtain consent before using non-essential advertising or analytics cookies.

D. Cookie Controls

Depending on your location and platform configuration, you may be able to:

• Accept/reject non-essential cookies
• Change preferences through a cookie banner
• Delete cookies in your browser
• Use browser privacy controls
• Use Global Privacy Control or similar recognized opt-out signals where legally required

Blocking cookies may affect certain features.

A. To Provide the Services

• Account creation
• Authentication
• Community Giving Accounts
• Community Fund creation
• Donations
• Recurring contributions
• Nonprofit discovery
• Recipient recommendations
• Grant/disbursement processing
• Receipts and contribution acknowledgments
• Account dashboards

B. To Process Charitable Contributions

• Process payments
• Record donations
• Attribute donations to the correct fund/project
• Maintain donor records
• Process refunds where applicable
• Support recurring giving
• Prepare receipts/acknowledgments
• Manage recommended charitable recipients

C. To Review and Administer Grants

• Verify recipient nonprofits
• Review recipient eligibility
• Conduct compliance checks
• Evaluate grant recommendations
• Process disbursements
• Maintain grant records
• Investigate improper use of charitable funds

D. To Operate Community Funds

• Publishing fundraiser pages
• Displaying organizer information
• Tracking amounts raised
• Displaying donor counts
• Showing nonprofit recipients
• Managing fund visibility
• Managing eligibility to receive donations
• Detecting fraud or misuse

E. Security and Fraud Prevention

• Detect suspicious activity
• Prevent account abuse
• Investigate fraud
• Prevent payment fraud
• Secure transactions
• Protect donors and nonprofit recipients
• Monitor cybersecurity threats
• Enforce platform rules

F. Legal and Regulatory Compliance

• Comply with laws
• Maintain financial/tax records
• Respond to legal process
• Conduct sanctions/compliance screening
• Fulfill charitable reporting obligations
• Support audits
• Resolve disputes
• Enforce agreements

G. Customer Support and Communications

• Respond to questions
• Resolve account issues
• Communicate about donations
• Communicate about fundraiser status
• Communicate about recipient verification
• Notify you of security matters
• Provide important platform notices

H. Marketing

Where permitted, we may send newsletters, platform updates, giving opportunities, cause-related communications, campaign information, and event information. You may opt out of marketing communications. Transactional/service messages may continue where necessary.

I. Analytics and Platform Improvement

• Improve features
• Understand usage
• Measure conversion
• Diagnose technical problems
• Develop new services
• Analyze fundraising and donation activity

J. De-Identified and Aggregated Information

We may create aggregated or de-identified information that does not reasonably identify an individual, and use it for analytics, research, reporting, product improvement, and impact measurement.

A. Payment Processors

We may share information with payment providers to process payments, prevent fraud, handle refunds, and manage recurring contributions. Payment processors process information according to their own privacy policies and applicable agreements.

B. Nonprofit Recipient Organizations

Where a donor supports or recommends a nonprofit, we may share certain information with that recipient as appropriate, which may include donor name, contact information, donation amount, donation date, fund/cause supported, and donor message.

Where a donor chooses to remain anonymous, we will seek to respect that choice in public display and recipient disclosure except where disclosure is required for legal, financial, compliance, fraud, or operational purposes.

C. Vendors and Service Providers

• Hosting
• Authentication
• Payment processing
• Email
• Customer support
• Analytics
• Security
• Fraud prevention
• Verification
• Document storage
• Database services
• Infrastructure

These providers are expected to process information for the services they provide to Global Fund of Texas.

D. Legal and Compliance Disclosure

• Comply with law
• Respond to subpoenas/court orders
• Respond to government requests
• Protect charitable assets
• Investigate fraud
• Enforce agreements
• Protect the rights or safety of users, nonprofits, Global Fund of Texas, or others

E. Corporate or Organizational Transactions

Information may be transferred in connection with a reorganization, merger, transfer of assets, restructuring, or similar organizational transaction, subject to applicable law.

F. With Your Consent

We may share Personal Information when you authorize us to do so.

Global Fund of Texas recognizes that charitable giving can involve sensitive personal choices. Donors may be offered options regarding whether their name or contribution appears publicly.

An anonymous donation may prevent the donor's identity from being displayed publicly, but it does not necessarily mean that Global Fund of Texas, payment processors, financial institutions, regulators, auditors, or eligible recipient organizations will never have access to the information.

We may retain and use donor identity when required for:

• Financial records
• Fraud prevention
• Compliance
• Tax reporting
• Legal obligations
• Grant administration

Community Fund pages may publicly display:

• Fundraiser name
• Organizer name
• Fundraiser story
• Images
• Cause
• Location
• Goal
• Amount raised
• Donor count
• Recommended nonprofit recipients
• Updates

Do not include private information in fundraiser stories or uploads unless you have appropriate authorization. Fund creators are responsible for ensuring they have permission to publish information about beneficiaries, partners, or other individuals.

Some nonprofit-directory information may come from:

• Public nonprofit records
• Government registries
• Nonprofit websites
• Public charitable databases
• Organization representatives
• User suggestions

Directory information may be publicly displayed. A directory listing does not necessarily mean the organization has been independently verified or approved to receive grants.

Depending on where you live, you may have rights regarding your Personal Information. These may include:

• Access
• Correction
• Deletion
• Portability
• Restriction
• Objection
• Opt-out of certain data sharing
• Withdrawal of consent

Rights vary by jurisdiction and may be subject to legal exceptions.

Residents of certain U.S. states may have privacy rights under applicable state law, which may include rights to:

• Know/access Personal Information
• Correct Personal Information
• Delete Personal Information
• Obtain a portable copy
• Opt out of certain targeted advertising
• Opt out of certain sale/sharing practices
• Appeal certain privacy decisions

If Global Fund of Texas engages in activities that constitute a "sale" or "sharing" under applicable law, appropriate opt-out mechanisms will be provided.

California Residents

California residents may have additional rights under the California Consumer Privacy Act, as amended. Global Fund of Texas may provide a separate California Privacy Notice where required.

If you are in the European Economic Area or United Kingdom and applicable law covers our processing, you may have rights including:

• Access
• Rectification
• Erasure
• Restriction
• Data portability
• Objection
• Withdrawal of consent
• Complaint to a supervisory authority

Where GDPR/UK GDPR applies, our legal bases may include performance of a contract, legitimate interests, legal obligation, and consent. We do not rely on legitimate interests where those interests are overridden by your applicable rights and freedoms.

To make a privacy request, contact support@globalfundoftexas.org or mail GLOBAL FUND FOR ASSISTANCE TEXAS CHAPTER CORPORATION, 1814 N Memorial Way, Houston, TX 77007, United States.

Please describe the request and identify the account or information involved. We may need to verify your identity before completing certain requests.

An authorized agent may submit a request where permitted by law, subject to verification of authorization.

Users may request deletion of their Global Fund of Texas account. Account deletion may not result in deletion of every record.

We may retain certain records as legally or operationally required, including:

• Charitable contribution records
• Tax records
• Financial transactions
• Grant/disbursement records
• Fraud/security records
• Audit logs
• Legal/compliance records

Where possible, information may instead be de-identified or restricted.

We retain Personal Information only for as long as reasonably necessary for:

• Providing the Services
• Charitable administration
• Financial accounting
• Tax requirements
• Legal compliance
• Grant records
• Fraud/security prevention
• Dispute resolution
• Audit requirements

Retention periods vary by data type. When information is no longer required, we may delete or de-identify it in accordance with our retention practices.

We use administrative, technical, and organizational safeguards intended to protect Personal Information. These may include:

• Encryption
• Access controls
• Authentication
• Logging
• Secure payment processing
• Role-based permissions
• Monitoring
• Backups
• Security testing
• Fraud detection

No internet-connected system can guarantee absolute security. Users should protect passwords and immediately notify Global Fund of Texas of suspected unauthorized access.

If we become aware of a security incident involving Personal Information, we may investigate, contain, and remediate the incident. Where applicable law requires notification, we will provide appropriate notice.

The Services are generally intended for adults. We do not knowingly collect Personal Information from children under 13 in violation of applicable U.S. law.

Certain fundraising or charitable programs may relate to children, but information about minors should only be submitted where there is an appropriate legal basis and authorization. Fundraiser organizers should avoid publishing sensitive information about children.

Where applicable law imposes a higher age requirement, we will comply with that requirement.

Global Fund of Texas is based in the United States. If you use the Services from outside the United States, information may be transferred to and processed in the United States or other countries where our service providers operate.

Where required, we may use appropriate transfer safeguards such as contractual protections or other legally recognized mechanisms.

Our Services may link to or integrate with third parties such as payment providers, Google, social media platforms, analytics providers, nonprofit websites, and authentication providers.

Their privacy practices are governed by their own policies. Global Fund of Texas is not responsible for third-party privacy practices outside our control.

You may opt out of promotional email communications by clicking the unsubscribe link, adjusting preferences where available, or contacting us.

You may still receive important service communications relating to:

• Donations
• Account security
• Fund status
• Recipient verification
• Transactions
• Legal notices

Where Global Fund of Texas offers text messaging:

• We will use mobile numbers for the purposes described when collected.
• We do not sell mobile phone numbers for third-party marketing.
• Messaging consent will not be treated as consent for unrelated marketing.
• Messaging frequency and carrier charges may apply.

Users may opt out as instructed in the applicable messaging program.

Global Fund of Texas may use automated systems or artificial intelligence to assist with:

• Fraud detection
• Risk review
• Spam detection
• Security
• Fund categorization
• Search
• Recommendations
• Operational efficiency

We do not intend to rely solely on automated systems to make decisions that produce significant legal effects where applicable law requires human review.

We may update this Privacy Policy periodically. The current version will be posted on the Global Fund of Texas website with the updated effective date.

If changes are material, we may provide additional notice through email, your user account, a website notice, or other reasonable means.

Questions, concerns, privacy requests, or security concerns may be directed to GLOBAL FUND FOR ASSISTANCE TEXAS CHAPTER CORPORATION (Global Fund of Texas), 1814 N Memorial Way, Houston, TX 77007, United States.

Email: support@globalfundoftexas.org